Privacy Policy for esl.lancespace.com

1. Introduction

1.1 At ESL.LanceSpace.com, we prioritize the protection of the privacy of our website visitors and service users.

1.2 This policy is applicable when we act as a data controller for the personal data of our website visitors and service users, defining the purposes and means of processing that personal data.

1.3 We utilize cookies on our website. If these cookies are not strictly necessary for the provision of our website and services, we will request your consent for their usage during your initial visit.

1.4 In this policy, terms such as “we,” “us,” and “our” refer ESL.LanceSpace.com. Further information about us can be found in Section 13.

1.5 We employ YouTube API services. By using ESL.LanceSpace.com, you agree to the Google Privacy Policy (http://www.google.com/policies/privacy)

2. Credit

2.1 This document has been crafted using a template from SEQ Legal (https://seqlegal.com).

3. How We Use Your Personal Data

3.1 In this Section 3, we outline:

(a) General categories of personal data we may process; (b) Purposes for processing personal data; and (c) Legal bases for processing.

3.2 We may process usage data, including IP address, geographical location, browser type, and more, sourced from third-party services such as Google Analytics. This data is processed to analyze website and service usage, with the legal basis being our legitimate interests in monitoring and improving our offerings.

3.3 Account data, including your name and email address, may be processed for the purpose of operating our website, providing services, ensuring security, and communicating with you. The legal basis is our legitimate interests in proper administration.

3.4 Profile data, such as name, address, telephone number, email address, profile pictures, and educational details, may be processed to enable and monitor your use of our website and services. Legal basis: our legitimate interests.

3.5 Service data, encompassing content learned on our service and usage logs, is processed for operating our website, providing services, ensuring security, maintaining backups, and communicating with you. Legal basis: consent.

3.6 Publication data, relating to information you post on our website or through our service, is processed for enabling publication and administering our website and services. Legal basis: our legitimate interests.

3.7 Enquiry data, regarding goods and/or services inquiries, is processed for offering, marketing, and selling relevant goods and/or services. Legal basis: consent.

3.8 Customer relationship data, covering customer contact information, is processed for managing relationships, communicating, record-keeping, and promoting products/services. Legal basis: our legitimate interests.

3.9 Transaction data, including details of purchases, is processed for supplying goods and services and keeping records. Legal basis: contract performance and legitimate interests.

3.10 Notification data, related to subscriptions to email notifications and/or newsletters, is processed for sending relevant notifications and/or newsletters. Legal basis: consent.

3.11 Correspondence data, containing communication content and metadata, is processed for communicating with you and record-keeping. Legal basis: our legitimate interests.

3.12 Personal data may be processed for the establishment, exercise, or defense of legal claims. Legal basis: our legitimate interests.

3.13 Personal data may be processed for advertising purposes, with the option to opt-out. However, school, teacher, or student data will not be used for advertising.

3.14 Besides specific purposes, personal data may be processed for legal compliance or protecting vital interests.

3.15 Please refrain from providing other individuals’ personal data to us unless prompted.

4. Providing Your Personal Data to Others

4.1 Personal data may be disclosed to insurers, professional advisers, and payment service providers for purposes such as insurance, risk management, professional advice, and legal claims.

4.2 Financial transactions may involve payment service providers like Stripe, Paypal, Apple, and Chargebee, with transaction data shared as necessary.

4.3 Personal data may be disclosed for legal compliance, vital interests, or legal claims.

5. International Transfers of Your Personal Data

5.1 Information about circumstances for transferring personal data to countries outside the European Economic Area (EEA) is provided in this section.

5.2 Offices in Hong Kong may receive transfers, protected by appropriate safeguards.

5.3 Hosting facilities in the US and Singapore may receive transfers, protected by appropriate safeguards.

6. Retaining and Deleting Personal Data

6.1 Our data retention policies and procedures, outlined in this section, ensure compliance with legal obligations concerning personal data retention and deletion.

6.2 Personal data is retained only for the necessary purpose and duration.

6.3 Email addresses and account history are retained for a minimum of 30 days and a maximum of 6 months following account deletion.

6.4 Exceptions for retaining personal data include legal obligations or protection of vital interests.

7. Amendments

7.1 This policy may be updated periodically by publishing a new version on our website.

7.2 Regularly check this page for any changes.

8. Your Rights

8.1 This section summarizes the rights under the data protection law.

8.2 Principal rights include access, rectification, erasure, restricting processing, objecting to processing, data portability, complaining to a supervisory authority, and withdrawing consent.

8.3 Confirmation and access to personal data, rectification of inaccuracies, and erasure rights are outlined.

8.4 Rights regarding processing restrictions and objections based on specific situations are detailed.

8.5 The right to object to processing for direct marketing purposes is acknowledged.

8.6 The right to object to processing for research or statistical purposes is recognized.

8.7 The right to receive personal data in a machine-readable format is outlined.

8.8 Complaints related to processing can be lodged with the supervisory authority.

8.9: The right to withdraw consent is acknowledged.

8.10 Exercise your rights by emailing us at the provided email address.

9. About Cookies

9.1 This section defines cookies and their types.

9.2 The purposes of using cookies on our website are outlined, covering authentication, status, personalization, security, advertising, analysis, and cookie consent.

10. Cookies We Use

10.1 The types of cookies we use are detailed, including authentication, status, personalization, security, advertising, analysis, and cookie consent.

11. Cookies Used by Service Providers

11.1 Service providers may use cookies, with Google Analytics as an example.

11.2 Google AdSense and other services track user behavior for interest-based advertisements.

11.3 Various providers, including Active Campaign, Facebook Ads, and Google Ads, may use cookies.

12. Managing Cookies

12.1 Most browsers allow users to refuse and delete cookies.

12.2 Blocking all cookies may affect website usability.

12.3 Blocking cookies may limit access to website features.

13. Our Details

13.1 ESL.LanceSpace.com is owned and operated by LanceSpace.